How we handle your information
Last updated August 2026
What we collect
When you submit the contact form, we collect your name, phone number, email address, and the message you write, along with which unit or listing you're asking about if you provide one. That's it — we don't track you across other websites or collect information beyond what you type into this form.
How it's used
Your message is sent to Anthropic's Claude AI to generate an instant reply, and is stored securely so the property manager can see your inquiry and follow up. If your message indicates an urgent maintenance issue, the manager is notified by email right away.
Who can see it
Only the property management company you're contacting — not other property managers on PropertyPulse, and not the general public. Access is restricted at the database level, not just in the app's interface.
What we don't do
We don't sell your information, and we don't use it for advertising or share it with third parties beyond the service providers required to operate this tool (our database host and our AI provider, both of which are contractually restricted from using your data for their own purposes).
Questions
If you have questions about your information or want it removed, contact the property management company you reached out to — they manage your record directly.